Frequently asked questions

Can I order over the phone?

At this time, we are directing all of our sales to our online platform to reduce contact with guests and ensure accuracy in our inventory. Should you not be able to perform the transaction through our webpage, feel free to give us a call and we'll do our best to accommodate. (709) 800 - 6231



How do I order online?

Add items to your cart via our shop pages, proceed to check-out, and ensure that the order has been confirmed on the check out page before coming to pick up. Once the order is received on our end, we will give you a call to arrange payment. When you arrive, plase stay in your car, give us a call and we will walk your order out to you.



How do I pickup my order?

When you arrive, plase stay in your car. Give us a call and wait for one of our staff members to answer. State your name to confirm the order and identify your vehicle, and we will then walk your bags to your car trunk. (709) 800 - 6231



What are your opening hours?

Our hours of operation are as follows: Café, Deli & Restaurant: 8am-6pm, Wednesday to Sunday Butcher shop: 10am-6pm, Wednesday to Sunday Supper service: 5pm-9pm, Thursday to Saturday We can be reached via email at info@waterwestkitchen.ca on off days but you should expect a delay in reply.